Terms and Conditions
Acceptance of Terms: Thank you for choosing eVideo Solutions for your project. This material, including all material reached through highlighted words or phrases (known as "hypertext links"), is the agreement that will apply to your use of the eVideo Solutions services. You may read all of these terms and conditions by continuously scrolling down through the entire document. We may revise the agreement, so check this agreement periodically on the eVideo Solutions Web Site. Your use of the Service will confirm your agreement to these terms and conditions as well as your acceptance of the changes we make to the agreement. If at any time after you have read the Terms and Conditions, you do not agree to be bound by them you should immediately end your use of our Service. Thank you again for relying on eVideo Solutions.
Quotes for services are good for 30 days, unless specifically stated in writing. eVideo Solutions reserves the right to revise, add, or cancel the availability, specifications, or price of the Services including our custom work without notice. We may change or terminate the Service or any part of it for any reason without notice or liability.
Copyrights: eVideo Solutions does not reproduce any materials or content that may violate Copyright Laws. Do not submit copy protected material. If you own the master, or the material is without copyright, we welcome your requests. By acceptance of the Terms and Conditions you acknowledge and represent that the media and content provided to eVideo Solutions are either not in conflict with the Copyright Laws or that you hold the Copyright. You are solely responsible and assume all copyright liability for all content you submit. It is generally illegal to copy, reproduce or distribute copyrighted information or materials (including photographs, video, audio, and music) without the consent of the owner of such copyright. YOU ALSO REPRESENT THAT IN SUBMITTING PHYSICALLY REAL OR ELECTRONIC IMAGES TO eVideo Solutions, THAT YOU ARE THE OWNER OR ARE AUTHORIZED BY THE COPYRIGHT OWNER TO USE ANY COPYRIGHTED MATERIALS SUBMITTED OR PROVIDED BY YOU. YOU WILL HOLD eVideo Solutions HARMLESS FROM ANY LIABILITY FOR COPYING, ENLARGING, OR REPRODUCING IN ANY FASHION, INCLUDING DIGITALLY, ALL IMAGES (PHOTOGRAPHS, VIDEO, MUSIC, AUDIO, ETC.) FOR WHICH NO SIGNED AND DATED COPYRIGHT RELEASE HAS BEEN PROVIDED BY YOU. IT IS YOUR RESPONSIBILITY TO INDICATE COPYRIGHT MATERIAL AND TO PROVIDE APPROPRIATE COPYRIGHT RELEASES SIGNED BY THE OWNER OF THE COPYRIGHT FOR EACH IMAGE, IN ANY FORMAT, SUBMITTED TO eVideo Solutions. BY USING THE eVideo Solutions SERVICE, YOU AGREE AND ACCEPT TOTAL RESPONSIBILITY FOR ANY COPYRIGHT VIOLATIONS RELATED TO THE MATERIALS YOU HAVE SUBMITTED TO US. UNAUTHORIZED USE MAY BE IN VIOLATION OF THE LAW AND COULD RESULT IN LIABILITY BY YOU.
Unless otherwise clearly indicated, you should assume that anything and everything you see or read on this site is copyrighted and may not be used or copied by you except as explicitly provided in this site, or by applicable law or otherwise without the express prior written consent of eVideo Solutions or the copyright owner. This prohibition means you may not transmit, mirror, modify or re-distribute any images or text from this site without the express prior written permission of eVideo Solutions or the copyright owner. You may download and print images and text from this site only for your private, non-commercial use. Any other use requires the prior consent of eVideo Solutions or the copyright owner.
General: eVideo Solutions converts S-VHS, VHS, VHS-C, Digital8, standard8, and Hi8 tape formats, 35mm slides, print media, 8mm and Super 8 movie film, and audio tapes or other audio media, to Video Compact Disc (VCD), Super Video Compact Disc (SVCD), Digital Versatile Disc (DVD), WEB digital formats, or other digital file formats. Unless enhanced, custom, or additional services have been specifically ordered, eVideo Solutions's sole responsibility is to produce a copy of your tape content, slides, or print media, onto an appropriate number of CD-R / VCD, CD-R / SVCD, or DVD-R / DVD discs without editing or merging of content.
Editing Charge: We can work entirely from your specifications, or we can review your material, document our recommendations and suggestions, and review them with you for your final approval. Our standard estimate charge is the total original video run time multiplied by our current hourly rate , with a minimum one (1) hour charge.
RUSH / Expedite Orders: We appreciate that some orders are extremely time sensitive. On a case by case basis, we may be able to offer RUSH / Expedite processing. Rush orders are charged an additional 50% of the standard processing charge, plus any additional shipping charges. Our
normal turn around is about 2 to 3 weeks, including standard shipping and delivery. Please contact us regarding your request by sending an email to: INFO@eVideo.ca
Quality: Digital compression, encoding, and recording techniques vary in quality. VCD, SVCD, and DVD encoding convert analog signals into either MPEG-1 or MPEG-2 digital format which attempt to accurately capture the original material in a compressed format. Digital compression and encoding leave artifacts in the produced image. These artifacts are increased due to tracking problems, streaking, sparkle effects, popping noises, signal noise, blurring, or rapid movements in the original material. The quality of the converted VCD, SVCD, DVD or other digital media format, is therefore highly dependent on the current condition of the supplied tape, the quality of the original images, and the speed or resolution at which the material was recorded. eVideo Solutions offers a HI-Q (HI-Quality) video encoding format that reduces, but does not eliminate, digital artifacts. IN NO EVENT SHALL eVideo Solutions BE RESPONSIBLE FOR DIGITAL ARTIFACTS OR OTHER FLAWS IN THE PRODUCED VIDEO OR AUDIO. Severe errors in the source material can cause the encoding process to fail.
Payment: All prices are shown are in Canadian Dollars, single quantity (each). Prices subject to change. Additional charges may apply. Final price will be based upon eVideo Solutions review of your order for completeness, and / or providing a firm quotation for services requested. Shipping and Handling charges extra. For all orders, add sales tax. eVideo Solutions accepts, PayPal, money order, or credit card payment of, MasterCard, Visa. Check or Money order should be sent only after receiving a firm quote from eVideo Solutions. Payment must be made at the time of order. If payment is made via check or money order, eVideo Solutions will hold processing of order until funds clear. Sorry, no C.O.D. orders accepted. By signing the Authorization portion of our Order Form you acknowledge that you have read and accepted eVideo Solutions Terms and Conditions, you also agree for the stated charges to be placed on your credit card (if applicable). Credit Card charges will appear as "eVideo Solutions" on your Credit Card Statement.
Discounts and Coupons: Unless otherwise stated, only one Discount or Coupon may be applied per order. Discounts or Coupons apply only to the purchase price of an item and exclude the amount paid for shipping and handling charges. Special Discounts or Coupons may be offered from time to time, but not all items may qualify for discounts. eVideo Solutions will not be held accountable or liable for erroneous information pertaining to Discounts or Coupons, or for information that is inadvertently omitted regarding exceptions, or changes in amounts. Coupons are not replaceable, if lost, stolen, destroyed or expired. Discounts and Coupons are not transferable. Facsimile copies are not acceptable. Discounts or Coupons are not returnable, exchangeable, refundable or redeemable for cash under any circumstances.
Liability: YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICE -- eVideo Solutions AND THIRD PARTIES WHO CONTRIBUTE TO THE SERVICE ARE NOT RESPONSIBLE FOR ANY LOSS, DAMAGE OR COST (INCLUDING CONSEQUENTIAL DAMAGES) YOU OR ANYONE ELSE USING OUR SERVICE MIGHT INCUR DUE TO YOUR USE OR INABILITY TO USE THE SERVICE. IF YOU LIVE IN A Province WHOSE LAWS PREVENT YOU FROM TAKING FULL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICE, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT ALLOWED BY LAW. IN NO EVENT SHALL eVideo Solutions'S LIABILITY OR THE LIABILITY OF THIRD PARTIES WHO CONTRIBUTE TO THE SERVICE EXCEED OUR CHARGES FOR THE AFFECTED ORDER.
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS eVideo Solutions AND THIRD PARTIES WHO CONTRIBUTE TO THE SERVICE FROM ANY LOSS, DAMAGE, OR COST (INCLUDING ATTORNEYS' FEES) RESULTING FROM YOUR VIOLATION OF THIS AGREEMENT.
You agree that there are inherent risks associated with shipping, handling, and processing of your Original Tapes, Slides, Prints, ("Your Media".) One example is the process of conversion of taped media to VCD, SVCD, DVD, or other digital file format, where the tape media is "read" by a mechanical process during which the reader heads come into physical contact with the tape. There is a risk of damage to Your Media, including the potential for unrecoverable loss. You accept total responsibility and risk to Your Media and the loss of content. We highly recommend that you always send us a copy of your original media.
Right To Refuse Service: eVideo Solutions reserves the right to refuse service to anyone at any time, with or without reason. We are a family oriented business and we require that you limit your content for conversion. eVideo Solutions reserves the right to refuse service for any material that our staff, for any reason, deems objectionable, or is otherwise identified, identifiable, or known objectionable or pornographic material. If the general public would label your material degrading, offensive, illegal, "For Mature Audiences", "R", or "X" rated, do not request our services. We may preserve and disclose content or customer information if required to do so by law or in the good faith belief that doing so is necessary to: (a) comply with legal process; (b) enforce these terms, (c) protect the rights, property, or personal safety of eVideo Solutions.
Typographical Errors: In the event a product is listed at an incorrect price due to typographical error, software error, or error in pricing information received from our suppliers, eVideo Solutions shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. eVideo Solutions shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, eVideo Solutions shall immediately issue a credit to your credit card.
eVideo Solutions Software: Services provided by eVideo Solutions may incorporate software that contains proprietary and confidential information that is protected by applicable intellectual property and other laws. We grant you a personal, non-transferable, and non-exclusive license to use the Software; provided that you do not (and do not allow any third party to) copy, modify, reverse engineer, assign or otherwise transfer any right in the Software. We provide no assistance other than the Definitions and Frequently Asked Questions available on our website.
Links to Third-Party Sites: We may provide links to other World Wide Web sites or resources. We do not control these sites and resources, do not endorse them, and are not responsible for their availability, content, or delivery of services.
eVideo Solutions warrants that commencing from the date of acceptance by the Client and continuing for a period of ninety (90) days that the website and software substantially conforms to the Specification and the Scope of Works and is substantially suitable for the purposes for which it was designed. The terms of the Warranty are that during this period any errors or omissions will be rectified by eVideo Solutions at no cost to the Client. The Warranty does not apply if the website and software has not been operated in accordance with the instructions given by eVideo Solutions.
eVideo Solutions makes no warranty that the website and software is totally error free or that the Client will be able to operate the website and software without any problems or interruptions caused by unforeseen problems or untested scenarios.
eVideo Solutions makes no further warranties of any kind, whether express or implied, for the services it provides. eVideo Solutions also disclaims any warranty of merchantability or fitness for any particular purpose other than that covered by the 90 day Warranty.
Due to the continual development of new techniques for intruding upon and attacking Internet based systems, eVideo Solutions cannot warrant that the Software or any equipment, system or network on which the Software is used will be free of vulnerability to intrusion or attack. No liability will be accepted for the loss, corruption or theft of personal or financial information caused by deliberate and malicious intrusion or attack.
eVideo Solutions will not be responsible for any direct, indirect or consequential damages that may result from the use of its services, including loss of data resulting from delays, non-delivery or interruption in service. You acknowledge and agree that eVideo Solutions cannot guarantee the absence of service interruptions caused by Acts of God or other circumstances beyond our control.
eVideo Solutions will provide telephone and email support for services we provide to you during normal office hours. Outwith these times support by email only is available with a 24 hour response.